Shipping policy

At NexiLuma, we work with a network of trusted suppliers and fulfillment partners to get your order to you as efficiently as possible.

Processing time: Orders are typically processed within 1–3 business days. You'll receive a confirmation email once your order has shipped.

Shipping times: Delivery times vary depending on the product and your location, and typically range from 5–14 business days for standard shipping within the United States. International orders may take longer due to customs processing.

Shipping costs: Shipping costs are calculated at checkout based on your order size and destination.

Order tracking: Once your order ships, you'll receive a tracking number by email so you can follow its progress.

Delays: Occasionally, shipping delays can occur due to high demand, weather, customs, or carrier issues. We'll do our best to keep you informed if this happens.

If you have any questions about your order's shipping status, reach out to us through our Contact page.